ARTICLE 1 - SUBJECT
The subject of this contract is in accordance with the provisions of the Law No. 4077 on the Protection of Consumers and the Regulation on the Implementation Principles and Procedures of Distance Contracts, regarding the sale and delivery of the above-mentioned qualities and sales price of the products ordered by the BUYER from the internet store (https://hesaplus.com). determination of their rights and obligations.
ARTICLE 2 - CONTRACTUAL PRODUCTS
Type and type, Quantity, Brand/Model, Color, Sales Price of the Products are as stated above. More detailed information on product specifications, you can click on.
ARTICLE 3 - GENERAL PROVISIONS
3.1- The BUYER accepts and declares that he has read the preliminary information about the basic characteristics, sales price, payment method and delivery of the product subject to the contract in the https://hesaplus.com internet store and has given the necessary confirmation in the electronic environment.
3.2- The product subject to the contract is shipped to the address specified by the BUYER within the period specified in the preliminary information on the internet store, provided that it does not exceed the legal 30-day period.
3.3- If the product subject to the contract is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible if the person/organization to be delivered does not accept the delivery.
3.4- The SELLER is responsible for the delivery of the contracted product in a sound, complete, in accordance with the qualifications specified in the order and with warranty documents and user manuals, if any.
3.5- For the delivery of the product subject to the contract, the product price must be paid with the payment method preferred by the BUYER. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER is deemed to be relieved of its obligation to deliver the product.
3.6- If the relevant bank or financial institution fails to pay the product price to the SELLER due to the unfair or unlawful use of the BUYER's credit card by ineffective persons after the delivery of the product, not due to the BUYER's fault, provided that the BUYER has delivered the product to the SELLER within 3 days. or must be sent. In this case, the shipping costs belong to the BUYER.
3.7- If the SELLER cannot deliver the product subject to the contract in due time due to force majeure or extraordinary circumstances such as weather conditions preventing shipment, interruption of transportation, the SELLER is obliged to notify the BUYER. In this case, the BUYER may use one of the rights to cancel the order, replace the product subject to the contract with its precedent, if any, and/or delay the delivery time until the obstacle is removed. In case the BUYER cancels the order, the amount paid is paid to him in cash and in full within 10 days.
3.8- Defective or damaged products of the products sold or not with the warranty certificate can be sent to the SELLER for the necessary repair within the warranty conditions, in which case the shipping costs will be borne by the BUYER.
3.9- In case the delivery address specified by the BUYER is a temporary or anonymous place (such as postal box, cargo office, post office), the SELLER requests address correction from the BUYER. reserves the right to
ARTICLE 4 - RIGHT OF WITHDRAWAL
The BUYER has the right to withdraw within 7 days from the delivery of the contracted product to herself or the person / organization at the address indicated.
In order to exercise the right of withdrawal, the SELLER must be notified by fax, e-mail or telephone within this period and the product must not be used within the framework of the provisions of Article 6.
In case this right is exercised, it is obligatory to return the copy of the cargo delivery report stating that the product delivered to the 3rd person or the BUYER has been sent to the SELLER and all original copies of the invoice.
The product price is returned to the BUYER within 7 days following the receipt of these documents. The shipping cost of the product returned due to the right of withdrawal is borne by the BUYER.
ARTICLE 5 - PRODUCTS THAT CANNOT BE USED WITH THE RIGHT OF WITHDRAWAL
The right of withdrawal cannot be used for products that cannot be returned due to their nature, disposable products, software and programs that can be copied, products that deteriorate quickly or whose expiration date has passed. The use of the right of withdrawal in the following products is subject to the condition that the packaging of the product is unopened, intact and the product has not been used.
ARTICLE 6 - AUTHORIZED COURT
In the implementation of this contract, the Consumer Arbitration Committees and the Consumer Courts in the BUYER's or SELLER's residence are authorized up to the value declared by the Ministry of Industry and Trade. In the event that the order is realized, the BUYER is deemed to have accepted all the terms of this contract.
ARTICLE 7 - REQUESTS AND COMPLAINTS
The BUYER can make her requests and complaints by telephone specified in the internet store.
The BUYER accepts and declares that she has read this contract and is informed and gives the necessary confirmation in electronic environment.